CloudSEK has published a new report detailing how cybercriminals exploit features of the Zendesk SaaS platform to impersonate brands, facilitating phishing and investment scams. The research underscores the misuse of subdomain registration, a feature offered by Zendesk, which allows users to create subdomains....
Phishing emails are one of the most common and dangerous cyber threats today, targeting individuals and businesses alike. SMBs are particularly vulnerable, as attackers see them as “easy prey” due to limited cybersecurity resources. This blog post will help you identify phishing emails by outlining key...
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How can I report an inappropriate comment?
Every user can deactivate any comment until the moderators deal with it. Just click the Delete button in the menu found at each comment. The user is then redirected to a short form where they can explain to moderators why they believe the comment is harmful. Processing of this request usually takes about a week. Then the user is informed about how the moderators dealt with the comment.
A comment was deleted but it is still in search results. Why?
Google and other search engines (Bing, Yandex…) have their own memory, so they don’t display an excerpt from the site that always 100% corresponds to reality. It can take a while for the search engine to reindex the site content and display a relevant site excerpt. It generally takes weeks, occasionally it may take months.
Can you give me the IP address or some information on the author of the comment?
The quality of the forum matters to us a lot, so our ideal goal is that nobody needs any information on the author of a comment. However, it is possible that a potentially unlawful comment appears on the site. In that case, please contact the police who we will fully cooperate with to investigate the source of the comments.
Most comments are submitted anonymously. In this case we do not have the name or the email address of the author. We do not save readable IP addresses of posters either, only encrypted. We are, therefore, able to determine that for instance two comments were sent from the same device, but we are unable to provide a readable IP address.
What’s your experience with this number?